Supporting Our Customers
The most important thing.
Listening to our customers. We try to understand each customer in detail, support their work and help with ideas and thinking, practically and creatively.
Our customers are usually very busy and much of our work is about making things easier for buyers. We do this day to day: understanding what our customers need, helping simplify their work and support developing the best card ranges we can.
We’re open and honest in what we do and always available for anything our customers need. Supporting customers is never the number one consideration in choosing a supplier but we know long-term this is why customers chose to stay with us.
Customer Service.
Customer service is paramount to us. It’s our day to day work. We want customers to feel supported, understood, listened to and responded to honestly, productively and creatively.
Our account mangers have an unrivalled understanding and experience in this market and what drives card sales for charities. We can also share our experience of working closely with many of the largest charities in the UK for over 20 years as well as being able to provide on-going insight into the wider greetings card market.
We know how important it is to know your customers and to offer them the right product. Maximising a charity's income is a combination of several things: good price and margins, tailored design, well targeted ranges and promotions. This is where most of our work is involved, working every day with buyers in detail to help maximise every aspect of their promotion.
And it’s important to not let customers down. Last year, Paper Dove produced over 20 million Christmas cards and 2 million everyday single cards, all of which were delivered problem free and on time.
Customer Service.
Customer service is paramount to us. It’s our day to day work. We want customers to feel supported, understood, listened to and responded to honestly, productively and creatively.
Our account mangers have an unrivalled understanding and experience in this market and what drives card sales for charities. We can also share our experience of working closely with many of the largest charities in the UK for over 20 years as well as being able to provide on-going insight into the wider greetings card market.
We know how important it is to know your customers and to offer them the right product. Maximising a charity's income is a combination of several things: good price and margins, tailored design, well targeted ranges and promotions.
This is where most of our work is involved, working every day with buyers in detail to help maximise every aspect of their promotion, and it’s important to not let customers down. Last year, Paper Dove produced over 20 million Christmas cards and 2 million everyday single cards, all of which were delivered problem free and on time.
The most important thing.
Listening to our customers. We try to understand each customer in detail, support their work and help with ideas and thinking, practically and creatively.
Our customers are usually very busy and much of our work is about making things easier for buyers. We do this day to day: understanding what our customers need, helping simplify their work and support developing the best card ranges we can.
We’re open and honest in what we do and always available for anything our customers need. Supporting customers is never the number one consideration in choosing a supplier but we know long-term this is why customers chose to stay with us.
The most important thing.
Listening to our customers. We try to understand each customer in detail, support their work and help with ideas and thinking, practically and creatively.
Our customers are usually very busy and much of our work is about making things easier for buyers. We do this day to day: understanding what our customers need, helping simplify their work and support developing the best card ranges we can.
We’re open and honest in what we do and always available for anything our customers need. Supporting customers is never the number one consideration in choosing a supplier but we know long-term this is why customers chose to stay with us.
Customer Service.
Customer service is paramount to us. It’s our day to day work. We want customers to feel supported, understood, listened to and responded to honestly, productively and creatively.
Our account mangers have an unrivalled understanding and experience in this market and what drives card sales for charities. We can also share our experience of working closely with many of the largest charities in the UK for over 20 years as well as being able to provide on-going insight into the wider greetings card market.
We know how important it is to know your customers and to offer them the right product. Maximising a charity's income is a combination of several things: good price and margins, tailored design, well targeted ranges and promotions. This is where most of our work is involved, working every day with buyers in detail to help maximise every aspect of their promotion.
And it’s important to not let customers down. Last year, Paper Dove produced over 20 million Christmas cards and 2 million everyday single cards, all of which were delivered problem free and on time.